Return an item to Sit & Sigh

We hope that your Sit & Sigh product provides you with years of comfort and relief, but for any reason if you wish to return or exchange an item, simply complete the Returns Form below.

Once we receive your item (according to our Limited Warranty and Terms and Conditions), we will either refund or exchange your purchase.

Please note that exchanges on products can be made up to 14 days from receiving it and refunds can be made up to 30 days from receiving the product.

Returns Process:

  1. Complete the Returns Form below.
  2. You will receive a Return Code from Sit & Sigh by email. This code MUST be written on your return address label in the space provided.
  3. Securely re-package your item with its original, undamaged product packaging.
  4. Use the Return Address Label from your original packing slip or download and print it. Be sure to write the Return Code in the space provided.
  5. Send the parcel back to Sit & Sigh. Please be sure to obtain proof of postage. 

Once we receive your return, we will either refund your payment within 10 working days using the same payment method if refund is chosen or send you a new item if you have chosen to exchange.

If you have difficulty completing the Returns Form, email our Customer Service at customerservice@sitandsigh.com

Returns Form

Would you like to return your product for a refund or exchange?

Please select the item being RETURNED:

Please select the reason for your return:

If you are exchanging a Sit & Sigh ORIGINAL cushion for another Sit & Sigh ORIGINAL with different firmness, please select the firmness you WANT AS A REPLACEMENT:

If you are exchanging one model for an entirely different item, please select which item you WANT AS A REPLACEMENT:

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