Do you offer international shipping?
You bet! We ship globally.
Unfortunately, we can’t offer free shipping worldwide, but we continually evaluate our shipping fees to keep them as low as possible. Once you add a product to your shopping cart, you will see shipping options and prices for your particular region.
Most of our shipping options allow it to be tracked until it’s in your hands.
Do you offer same-day shipping?
Unfortunately we are unable to offer same-day shipping.
How long will it take for me to get my order?
Once your order is placed, we will process and ship it within 24 hours or the next business day.
Shipping options for most destinations are outlined below:
- United Kingdom / Northern Ireland …3 to 5 Business Days
- Europe (EU)………3 to 5 Business Days
- USA / Canada…….6 to 9 Business Days (tracking number provided)
Please note, these times are a guide only. Once we ship your order, it is out of our hands. We use reputable carriers, but there can still be delays that will be out of our control.
What is your returns policy?
We want to make sure you’re happy with your purchase. If you change your mind within 30 days of receiving your order, you can return it to us for a refund (excluding postage). Returns must be undamaged and in their original, intact packaging. Simply complete your original Return Form (included with your order) or via our online form, repackage the product and send it back to us. Once we receive your order and if everything is good, we will refund your money within 10 business days.
Unfortunately, for hygiene reasons Sit & Sigh BATH cushions cannot be returned for any reason other than manufacturer defect or fault.