IMPORTANT MESSAGE – COVID-19 SHIPPING DISRUPTION
The current Coronavirus pandemic has meant that our regular shipping partner is delivering to the following destination countries only:
Austria, Belgium, Bulgaria, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Switzerland, United Kingdom, U.S.A.
Services to these countries may also take longer than normal and it is important to note that this list may change at any time.
If your country is not listed we can still ship to you, however, these orders will incur an additional surcharge. If any issue regarding an order arises, we will contact you as soon as possible to explain what options are available.
Thank you and we hope, with you, to get through these challenging times quickly and safely.
Do you offer international shipping?
What is the cut-off for same-day shipping?
Orders received before 11:00 GMT will be sent the same day.
Orders received after these times will be sent the following working day.
Orders placed on a weekend will be sent out the following Monday (or Tuesday in the case of bank holiday weekends).
Please note that in some circumstances your order may be delayed due to events beyond our control. We will always endeavour to get your order shipped as soon as possible.
How long will it take for me to get my order?
- Standard shipping within the UK is sent Royal Mail 2nd Class Signed For, and usually arrives within 2 to 3 days.
- Standard shipping to international destinations can take up to 14 working days, depending on destination.
- Express shipping within the UK is sent using UK Mail or Royal Mail Next Day and should arrives next working day.
- Express shipping to international destinations is sent via DHL. Times will vary according to destination, but orders sent to North America usually take no more than 2 or 3 working days. Orders to Australia usually arrive within 5 days.